FAQ

Standard shipping, for a flat rate of $ 5. Any product that is not eligible will be charged the regular shipping fee. Flat rate shipping only applies to orders up to $ 500.

You can use the following credit cards at Trt30.com: Visa MasterCard Card Discover American Express JCB When an order is sent using a card payment, we authorize the amount with your bank, but no money is withdrawn from the account. While the funds may appear outside your available balance, they have not entered our account, your bank has put the funds on hold. Once an order is sent, the authorization is resolved and the funds enter our account. If for some reason your order is not sent and the order is canceled, it may take several days for your bank to return the funds to your account. If your card is declined, we suggest that you verify that the card information and billing address have been entered correctly and try again. If the card is declined again, you may need to contact your credit card company or the issuing bank for more information. Note: To protect against fraud, orders suspected of being fraudulent are canceled and payment is canceled. Discover and JCB cards are only available to national customers. For the safety of our customers, any international order of more than $ 25,000 USD must be made through a secure payment method.

If you have issued a refund, the term for your account to arrive may vary with many different factors, including the payment method and location. Credit cards National customers Depending on your bank, refunds must be sent to your account within 2 for 5 business days. International customers Depending on your bank, refunds must be sent to your account within 4 for 25 business days. If your refund has not yet been processed after 25 business days, let us know so we can investigate the problem and correct it immediately. Pending Charges When an order is placed on Bodybuilding.com, a pending authorization is obtained from your credit card company. It is not until the order is sent from our warehouse that the final charges are processed with the credit card. If for any reason your order is canceled before it is sent, the final confirmation charge will not be made and pending authorizations will be canceled in our system in 24 hours. This may take several days from your statement depending on your bank and we have no control over this period of time. PayPal Any refund must be posted to your account within 2 within 5 business days. Store Credit If you received a Store Credit the next time you place an order, you will automatically see a credit deduction in the cart. Make sure you are logged in to your account so that the credit is displayed correctly.

OUR MONEY BACK GUARANTEE At Trt30.com, we want you to be happy with your purchase. If you are not satisfied, we are not satisfied. If you are not satisfied with your order, whatever the reason, we will correct it. Contact our Customer Service team within 30 days of your purchase and we will give you a full refund or a store credit equal to the value of your product. Liquidation items: all settlement items are final sale and cannot be returned. No price adjustments will be given on previous sales.